FAQs

The free $40 gift packs for orders over $200 are only available for orders purchased online.

All Black Friday purchases are final sale. No returns or exchanges will be accepted.

The Black Friday sale is available both in-store and online. Please note that some items are exclusively available online; however, these may be eligible for click-and-collect from our store.

All items are sold on a first-come, first-served basis. Once an item is sold out, it will no longer be available.

The $40 gift pack includes a selection of various products, thoughtfully curated by our team for you!

The free $40 gift pack is available while stocks last. Once the allocation is gone, the promotion ends. However we will do our best to include something special to show our thanks!

Black Friday promotions, including the free gift with purchase, cannot be combined with other discounts or offers.

The $200 minimum spend requirement is calculated after discounts are applied and before shipping costs.

Your order will qualify for the free $50 gift pack if the total value of your order is over $200 after discounts are applied and before shipping costs. The gifts will be automatically added to your order during dispatch, while stocks last.

Once an order is placed during the Black Friday sale, cancellations or modifications are not allowed if the shipping notification has been sent.

Our Loyalty Club will be disabled for the duration of the Black Friday sale. Vouchers cannot be redeemed for sale items, and points will not be earned on sale item purchases.

Due to the high volume of orders during Black Friday, dispatch may be delayed. We will communicate any delays with you directly.