Shipping
NZ Express Shipping - $7.50 (Free over $150)
- All deliveries within New Zealand are sent on an overnight service via NZ Post.
- Same day dispatch after 2pm
- Expected delivery times:
- North Island: 1-3 working days
- South Island: 3-5 working days
- Rural delivery: Please allow an additional 1-2 days.
- Please note, we cannot deliver to P.O. Boxes. All deliveries are by courier.
Australia DHL Express - $25.00
- All deliveries to Australia are sent via DHL Worldwide Express.
- Expected delivery time: 2-5 working days.
- You can track your parcel’s progress using your supplied tracking number.
- Dispatched next working day
US, Canada, UK & Japan DHL Express - $50.00
- Deliveries to these destinations are sent via DHL Worldwide Express.
- Expected delivery time: 3-7 working days.
- You can track your parcel’s progress using your supplied tracking number.
- Dispatched next working day
Rest of World Economy - $50.00
- Economy deliveries to other international destinations are sent as signature required via NZ Post Economy.
- Expected delivery time: 6-13 working days.
- You can track your parcel’s progress using your supplied tracking number.
- Dispatched next working day
International Orders – Duties and Taxes
- Shipments outside of New Zealand may be subject to import duties and taxes, which are the responsibility of the recipient. This may cause delays beyond original delivery estimates.
- The international carrier may invoice you directly for local taxes and duties, or you may need to contact local customs to arrange payment and release of your package.
- If an item is held for 5 days at customs or with the delivery provider without a response from the recipient, it will be sent back to us. In this case, the cost of the return postage will be deducted from your refund.
If you have any questions regarding shipping, feel free to contact us.