FAQs

General

Shipping is $6.50 for NZ nationwide and will take approximately 1-3 days.

Yes! Click and collect will be available for event pick up only e.g The Little Big Makets. You must order before the event. For more info about this service visit the click and collect page found under the main menu.

Our shirts are 100% Cotton and are made in either Honduras or Haiti. They are printed here in New Zealand.

All of our prints are designed and owned by Mount Longboards.

We use sustainable packaging such as compostable shipping packets, paper bags and recycled shipping material. We also purchase our shirts from a repuatible manufactuer who have been listed on the Dow Jones Sustainability Index for 5+ years. We are continuing to find more ways we can be more sustainable and environmentally friendly for both our planet and our customers.

Click & Collect

At checkout select the pickup option and enter in the your details. Ensure you have not selected any express checkout options such as Shop Pay or Apple Pay, click and collect will not be available for this. 

Please ensure that you order prior to the event so that we have enough time to fulfill your order. Please do not collect your items unless you have recieved the pickup notification.

You will receive an order confirmation and then a pickup notification once your items are ready to be picked up.

Your order will be typically ready within 1 hour. You can pick up your order between the hours of 9am - 1pm on days when we are at The Little Big Markets. These dates will be specified below. If you are unable to pickup your order before 1pm then you may collect it at the next market or we can courier it to you at extra cost ($6.50 NZ nationwide).

Yes! You must order before the event. Please note the hours and location of pick up. We will send you a pickup notification once we have fulfilled your order. If you decide to exchange an item or tee on the day for a different size we might not be able to fulfill this request as we only bring selected stock to events.

If you do not receive a pickup notification within 1 hour either:

A - The notification has gone to your spam folder

B - The item(s) you have ordered has not been fulfilled and is not avaliable to be picked up at the event. Please ensure that you order prior to the event so that we have enough time to fulfill your order. Please do not collect your items unless you have recieved the pickup notification.

If you have already ordered and are unavailable to pickup your items then we will hold your order until the next event. If you are still unavailable or do not which to pickup your order then we can courier your order to you at the appropriate additional cost ($6.50 NZ nationwide).

Please contact us if you wish no longer wish to pickup your order and would like it to be couriered.

Clothing

They are made from 100% Cotton

All our tees are unisex sizing unless specified otherwise.